It’s your call. We just make it...or take it!

When successful practices are ready to outsource, they choose Telecare by 6 Calls. With Telecare, you have the complete integration of technology, talent and knowledge to create a first class outsourced solution for any size practice. With optically trained staff and a world class communications network, Telecare generates results quickly, affordably and seamlessly. We offer three exciting services to meet your needs; taking inbound calls, making outbound calls and leveraging a total patient solution by incorporating technology.

It’s time.

If you ever hear the words “We get to it when we have time...” it’s time to call us. We know the importance of patient communication and the impact it has on your schedule. Our team of recall experts take the time to interview each client and work to build a custom solution that meets the needs of the practice. Your patients are handled with the same care and expertise that you would expect from someone on your very own staff. We talk to your patients “live,” routing calls where needed, scheduling appointments directly into your system and updating records.

The team you always wanted to hire.

At Telecare, we are in the business of answering patient calls and setting appointments. Nothing is more important to us than making sure that your patients experience the same level of care as you would provide if on the phone. We recruit and retain some of the most professional, personable and capable agents in the business. Don’t worry about hiring another person to do your patient communication- hire an entire team.

What makes us different?

At the heart of Telecare operations is a sophisticated telephone and technology network. It allows us to operate as an invisible support network taking care of all your patient communication needs. We use your telephone number for the caller ID. We schedule “live” in your practice management software. We leverage technology where it is used to deliver the best possible results, while respecting how and when a patient prefers to be reached.

• Connectivity. From the minute we connect with your patient, we have the profile of your office, your schedule, and the patient record at our fingertips. Our call center instantaneously becomes a virtual extension of your practice and your patient's needs are met with professionalism and precision.
• Security. Our systems are HIPPA compliant. We have taken measures to work with only the highest quality providers that each maintains HIPPA certification.
• Solutions. Telecare offers one of the only complete solutions on the market. Our services can include; auto calls, web scheduling, SMS Text, email, postal, social networking and live human calls. We literally have everything you need under one umbrella of service.